Frequently-Asked Questions

How do I register?
To register, you will need to make a payment as a guest. When you are finished making a guest payment, you will be given an option to create an account for the loan that you just made a payment for.
Why would I want to register?
Registering allows you to save payment methods so that you don't need to enter your credentials every time, and allows you to set up Auto Pay, so that payments can be made automatically.
Do I have to register?
You may continue to make guest payments indefinitely if you wish to do so, but you will not be able to save your payment methods and you will not be able to set up Auto Pay.
Is my payment information safe?
Absolutely! Information security is our top priority. We employ all the latest security techniques to protect your information:
  • 128-bit SSL/TLS encryption
  • Encrypted server and database storage
  • Offsite PCI-compliant storage of payment info
  • Intruder detection
  • Third-party vulnerability checking
If you have any questions about security or privacy, please contact us!
What if I forgot my password?
Please visit the Forgot Password page and we will email you a new, temporary password. After logging in with it you can change to your old password.
Can I manage multiple loans?
Yes, you may manage up to 100 different loans under one registered account.