Accepting Carpay Payments in AutoManager

After customers have made payments to your dealership via Carpay you will not see the payments in your DMS immediately. When logged into Carpay in the Recent Payments tab you will see “Approved in DMS ✔️”.

If there is no, ✔️ you will need to download Carpay payments in your DMS.


How to Download Carpay Payments

  1. Select the Tools tab in your DeskManager software
  2. Select Download Payment
  3. Download Carpay payments will preview



Make sure to close out your DeskManager work station at the end of the day to ensure automatic payment downloads upon the next login to DeskManager.

I'm a Dealer

Support articles for dealerships using the Carpay LMS.

I'm a Payer

Support articles for those making payments on their car notes using the Carpay system.



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