Carpay Blog

Straight talk for the lot.

Notes on collections, compliance, and the economics of a BHPH deal, written by people who have run the lot, not just read about it.

New every other weekWritten by the Carpay team
Turn “I’ll do it later” into “Paid. Done.” — an endless social feed beside the Carpay payment screen LatestMatt Darling 5 min read

Paying your car note should be about as hard as scrolling Instagram.

Nobody wants to engage with their car payment. They want to open the app, pay you, and leave.

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When “paid” still means waiting — a dealer at the counter reviewing receipts beside an open cash drawer Product & PaymentsMatt Darling 5 min read

You collected the money. So where is it?

Two to three business days sounds reasonable on a merchant services application and looks absurd on a calendar.

 Just the Price, Please — a phone on a counter beside car keys showing a text that reads: What’s the out-the-door price? Sales & LeadsMatt Darling 5 min read

Just the price, please.

The out-the-door call is getting more common on BHPH lots. Answer it, then put the number that actually matters next to it.

 Will they pay? Dealer shaking hands with a customer across the desk at D1 Motor Co. Dealership EconomicsMatt Darling 7 min read

Every car you sell is a bet. The process is how you stack the odds.

You can’t control the person who drives off your lot. You can control everything that happens after.
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Collections tactics, rule changes worth knowing about, and the numbers behind them. No fluff, and one click to leave.

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