Application checklist · carpay.com/signup

Before you sign up

Everything you'll need to sign up for Carpay

Most of the application is information you already know about your dealership. Grab these few documents and details first, and you can finish without stopping halfway through to hunt something down.

Start your Carpay application See the checklist ↓

Already started? Continue your application on the same computer or phone you started on.

Inside the application at signup.carpay.com

Business info Dealership details, your DMS, a primary contact
Financials & owners EIN, entity type, every owner with 25%+
Documents Licenses, bank verification, statements
Review & submit Your progress saves after step 1

The checklist

Have these in front of you

Most of the application is information you already know. These are the few things worth gathering before you sit down. Check them off as you go.

Tax ID

Why it's asked It's how the business is verified.

Your Federal Tax ID (EIN)

Owners

Each owner with 25%+

Why it's asked Merchant underwriting requires us to verify the people who own the business.

For everyone who owns 25% or more:

Date of birth and Social Security numberIf a partner isn't at the dealership, get theirs before you start.
A clear photo or scan of their driver's license

Bank account

One of two

Why it's asked It confirms the account your deposits go to.

A voided check or a bank letterFor the account your deposits should go to.

A bank letter has to:

Be on the bank's letterhead
Be signed by a bank representative
Be dated within the last 90 days
Show the account holder name, account number and routing number

Processing statements

Why it's asked They show your current processing activity, and let us review the rates you're paying today.

Your last 3 months of merchant processing statements

Don't have merchant statements? Bank statements work too.

If it applies

A related finance company (RFC)

Only if you have one

Why it's asked An RFC with its own merchant account goes through the same application as the car lot.

Does your RFC need its own merchant account?

Yes No, or we don't have an RFC

If it does: the same set for the RFCIts EIN, each owner's date of birth, SSN and driver's license, a voided check or bank letter, and its last 3 months of statements.

If it doesn't, there's nothing extra to gather. The application covers the car lot and notes the RFC's name.

The application will also ask about your dealership

You already know these. They give us the basic information we need about your dealership and how you're operating today.

Legal business name and DBA
Business address and phone
Entity type, and the month and year it was formed
How many BHPH loans you hold
Which DMS you use (it helps you find the version for Frazer, Wayne Reaves or AutoManager)
A primary contact: name, email, phone and job title
Each owner's email, phone and ownership percentage
Which owner can sign (at least one has to)

Uploads can be PDF, JPG, PNG or HEIC, up to 10 MB each. A clear photo from your phone works.

Before you sit down

A few ways to make this faster

Gather everything here before you open the application.
Keep the files together on the device you'll sign up on.
Ask partners for their details before you start.
Download your last 3 processing statements first.
Need a bank letter? Ask early. Your bank has to sign it.
RFC with its own account? Gather its documents too.

After you submit

What happens next

Submitting the application starts the review. It isn't an approval on its own.

You submit, and get a confirmation

It goes to the email you signed up with.
We review it

Our team reviews your application and reaches out within 1–2 business days, including if anything is missing.
You e-sign the processing paperwork

We prepare your merchant processing application from what you submitted and send it to you to sign electronically.
We get you set up

Once everything is signed and approved, we move into setup and get you on the path to going live.

After you submit: you get a confirmation email, and our team reviews the application and reaches out within 1–2 business days. We prepare your merchant processing application for you to e-sign. Once everything is signed and approved, we move into setup.

Have everything ready?

Open the application and work through it in one sitting.

Start your Carpay application

Already started? Continue your application on the same computer or phone.

Questions before you start? Reply to your Carpay contact, or call 877-388-4265.

Ready? Scan the code or go to signup.carpay.com Questions before you start? Call 877-388-4265 or reply to your Carpay contact. This checklist online: carpay.com/signup